Someone’s trying to scam city utility customers

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By Staff

The city of Bardstown is not calling customers and telling them to pay up or else.

It’s a scam.

Tracy Hudson, the city’s finance officer, said about 4 p.m. Tuesday that the city had heard from three customers that day alerting City Hall to the fact that someone is trying to swindle its customers. The calls started around 1 p.m.

“What they’re doing is they’re calling them and saying, ‘You have 45 minutes to pay your bill or we’ll disconnect you,’” Hudson said.

Whoever is calling is telling the customer to call 866-980-0431, ext. 101, and ask for Bobby Johnson.

When a Kentucky Standard reporter called the number, he got a recording saying “Customer service billing,” and when he dialed the extension, someone with a foreign accent asked for an account number. When the reporter started asking questions, the person at the other end of the line hung up.

For the record, no Bobby Johnson works at City Hall.

“Last year, we had people fall for it, and I don’t want that to happen again,” Hudson said.

Hudson said the city will never call its customers and threaten them for not paying on time. Customers are contacted by letter, and before they’re disconnected, they will get a final letter warning them they will be disconnected if they don’t pay by a certain date.

She intended to warn the Bardstown Police Department about the scam after telling reporters.