RANDY PATRICK/The Kentucky Standard
Just a few minutes after she was trained on how to take orders using the automated kiosk system at the Bardstown McDonald's, Lela Sumo shows a customer, Blake Peake, how it works.
Innovation on the menu

Teenagers took to the changes like a toddler to a Happy Meal when they were rolled out Tuesday night. But the next morning, there were bewildered looks from older guests who approached the counter at the Bardstown McDonald’s, only to have an employee step out from behind it and guide them to the automated, self-serve kiosks, where they helped them place their orders.

“We don’t like it,” said Phillip Lindsey of Bardstown, who was having breakfast with his wife, Wanda. “I like hands on hands, where you talk to them.”